Talking points: Marena Manzoufas

Marena Manzoufas, head of programming, ABC, Australia
ABC's Manzoufas has a simple list of requests for distributors hoping to work with her: "Be aware of our schedule and channel style so you don't offer things that wouldn't fit. [Include] clear information, such as the title, number of episodes and (obviously) what the show is about. And keep me informed of anything I may have expressed interest in - before the show is finished."

Her two biggest irritants are also easy to avoid. First, get the time difference with Australia right. ("Please don't call me when I am cooking dinner at home, after office hours!") Secondly, don't call her hotel room before breakfast when she's at a market. ("I am particularly non-communicative and even grumpy at that time of the morning!")